Collective Wellness Counseling and Consulting
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Empowering Change with Collective Wellness Counseling and Consulting

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Frequently Asked Questions

Please reach us at adminteam@collectivewellnesscc.com if you cannot find an answer to your question.

  • All therapy services are conveniently held virtually at this time through  HIPAA compliant video software.
  • If you live in Lansing, MI some of our providers can see you in person. 
  • Our providers log in from a safe warm private environment, and will help you create a space where you feel comfortable. We often encourage you to bring a candle, warm blankets, water, and whatever is needed to set the stage for your therapy appointment.


  • It’s OK to feel nervous or skeptical
  • It’s OK to feel unclear about where to start
  • It’s OK to ask questions


Please know we will be here to support you , wherever you are starting from. We look forward to working with you!


           1. Complete our Intake Form so we can  learn more about you

           2. Our intake coordinator will reach out to you within 24hrs to connect you with you.     

           3. Before your first appointment you will be asked to complete an intake form so we        

               to better understand your concerns.

           4. Meet with your therapist at an appointment time that works best for you. 

           5. Your first appointment- During the first meeting we will slow down, start to build     

               trust, and listen to your concerns. We want to hear about your life experiences and

                successes and set intentions for our work together. 


Please know we will be here to support you , wherever you are starting from. We look forward to working with you!


  • Finding the right provider is an essential part of feeling comfortable in your therapeutic relationship.
  • If your provider is not a fit please reach out to our team at adminteam@collectivewellnesscc.com. We can connect you with another therapist on our team.
  • If you have any concerns or issues please reach out and our team will be available to listen and support your concerns. 


* Therapy services should be transparent and easy to understand. 


Private Pay - Some individuals pay for therapy privately, or use their flexible or health savings account. They may elect not to use insurance coverage for mental health services due to their individual policies, and other limitations. You can speak with your provider about your options. - Private Pay Rates start at 125.00 per session



Insurance - If you are using insurance you will have a copay similar to what you might pay at a doctor’s office.  We currently accept private pay and insurance. We are in-network with Blue Cross Blue Shield, Blue Care Network, Aetna, and Multiplan. We also accept other insurance providers and may be considered out of network with them.


Collective Wellness Counseling and Consulting

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